Driving Profitability for Manufacturers: Automating Supply Chain Operations
Join ServiceNow experts to learn how AI-driven automation optimizes customer service, order management, procurement, and workforce productivity. Gain insights from real-world use cases.
This webinar was originally broadcast on November 6, 2024.
In today’s economy, manufacturers must find ways to boost profitability without sacrificing product quality. One approach that delivers big results is automating key processes across the supply chain to enhance efficiency and reduce costs.
This webinar will show you how to apply high-impact automation and AI tools to streamline and transform supply chain operations. You'll learn actionable insights to optimize sales order management, procurement, inventory management, and logistics - driving cost reductions and operational improvements at every stage of the supply chain. Plus, we'll help you prioritize your automation efforts, showing you which areas deliver the biggest returns so you can start to see results right away.
Join industry experts as they delve into AI-driven automation solutions designed to improve supply chain performance. Learn how these technologies can accelerate order fulfillment, enhance procurement efficiency, minimize inventory costs, and create a more agile, responsive supply chain.
Key Takeaways:
Supply Chain Automation: Learn how automation can streamline procurement, inventory, and logistics workflows, reducing errors and saving time.
Artificial Intelligence: Discover how AI can predict supply chain disruptions, optimize decision-making, and strengthen your supplier relationships for more resilient operations.
Prioritization Strategies: Identify the highest-impact areas within your supply chain and prioritize your automation efforts to maximize ROI and see fast results.
Success Stories: Gain insights from manufacturers who have successfully implemented automation and AI to reduce costs and increase operational efficiency across their supply chains.
Don't miss this opportunity to learn how automation and AI can transform your supply chain operations, helping you drive profitability and maintain a competitive edge.
Speakers
Allen Hackman | AVP - Manufacturing | ServiceNow
Allen Hackman is the Area Vice President of the Manufacturing Industry at ServiceNow. Allen has over twenty years of experience helping organizations transform and digitize their operations. In addition, Allen has developed and executed IT strategies to align IT with business strategies in order to generate maximum value from technology investments.
Fritz Byam | President & CEO | ITS Partners
Fritz Byam joined ITS Partners in 1998 and was one of the core team members who founded ITS Partners, L.L.C. in 2007. He served as the C.O.O. and now champions company culture, vision, and strategy as the President and C.E.O of ITS Partners. ServiceNow appointed Fritz to Partner Advisory Council as a credible and valued speaker in the ServiceNow ecosystem. Fritz is responsible for fully transitioning the business to ServiceNow solutions and establishing ITS as one of 10 Elite Partners managed in the world.
Before joining ITS, Fritz was a global manufacturing leader for Unilever, setting the precedence for his foundation in leadership. His decade long work at Unilever’s largest production plant is best summarized from an excerpt published via Bloomberg.net detailing U.S. productivity: “From 1994 to 2001, Unilever cut the cost of making a case of liquid soap by 45 percent even as output increased 241 percent as the company closed other plants and shifted production to this facility.”
Fritz is a Michigan State University alumnus. When not advocating for ServiceNow and his dynamic team at ITS, he can be found at home in his workshop or spending time in his apple orchard.
Rick Wright | CEO | CoreX
Rick brings 25+ years of Management Consulting experience including building and running IT Advisory and Procurement and Supply Chain practices with extensive experience at ServiceNow as well as within the ServiceNow ecosystem.
Rick includes roles as a Partner at KPMG where he built the first Systems Integrator ServiceNow practice in 2010, Global leader for ServiceNow’s Professional Services and Customer Success organizations from 2018 through 2022 and serving as the Chief Customer Officer at Benchling where he built profitable, high growth services and customer success revenue streams.
